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@stellamariedacera
Detail-oriented senior program administrator and executive support professional.
I am a detail-oriented professional with 7+ years supporting executives, coordinating cross-functional teams, and ensuring smooth business operations across global accounts. I specialize in calendar and travel management, project scheduling, and stakeholder communication while maintaining confidentiality and meeting tight deadlines.
In my recent role as Senior Program Administrator at an international manufacturing firm, I managed order scheduling, inventory planning, delivery commitments, and expedite management to prevent customer delinquencies. I prepare client-facing presentations, executive summaries, and reporting dashboards and collaborate closely with finance and operations to align schedules with forecasting and budgets.
I hold a B.S. in Business Administration (Management Accounting) and recent certifications in Excel data analysis and VA assistance; I am adept with ERP systems (Oracle, Agile PLM), Power BI, advanced Excel, CRM tools, and remote collaboration tools, and I bring a practical, process-improvement mindset to every role.
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Work history, roles, and key accomplishments
Sanmina Corporation
Apr 2023 - Apr 2025 (2 years)
Managed order scheduling, inventory planning, and delivery commitments across multiple global accounts, leading expedite efforts that prevented customer delinquencies and improved on-time delivery. Prepared client-facing presentations and delivery trackers while aligning schedules with finance and operations for accurate forecasting.
KAPX Group
Mar 2021 - Dec 2022 (1 year 9 months)
Handled remote client communication and content scheduling to maintain online presence and engagement across platforms. Supported messaging strategies and performance tracking for client accounts.
FWD Philippines
Feb 2021 - Dec 2022 (1 year 10 months)
Led a team delivering personalized financial planning and risk management solutions, maintaining accurate records and compliance reporting to ensure high-quality service delivery.
BPI-AIA
Apr 2018 - Nov 2020 (2 years 7 months)
Managed bancassurance client relationships and after-sales support, ensuring compliance and product suitability while contributing to sales and operational reporting. Strengthened stakeholder engagement and data-driven planning.
Metropolitan Bank & Trust Company
Jun 2014 - Nov 2017 (3 years 5 months)
Delivered financial transaction and advisory services, handling deposits, transfers, and compliance procedures while strengthening organizational and customer engagement capabilities in a regulated environment.
Degrees, certifications, and relevant coursework
Certificate, Virtual Assistance
Completed General VA Assistance Training in 2025 to develop virtual assistance skills and remote collaboration capabilities.
Certificate, Data Analysis
Completed a certificate course in Effective Data Analysis Using Excel in 2024.
Bachelor of Science in Business Administration, Management Accounting
2011 - 2014
Completed a Bachelor of Science in Business Administration with a major in Management Accounting in 2014.
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