Stella Marie Dacera

Managed order scheduling, inventory planning, and delivery commitments across multiple global accounts, leading expedite efforts that prevented customer delinquencies and improved on-time delivery. Prepared client-facing presentations and delivery trackers while aligning schedules with finance and operations for accurate forecasting.

Handled remote client communication and content scheduling to maintain online presence and engagement across platforms. Supported messaging strategies and performance tracking for client accounts.

Led a team delivering personalized financial planning and risk management solutions, maintaining accurate records and compliance reporting to ensure high-quality service delivery.

Managed bancassurance client relationships and after-sales support, ensuring compliance and product suitability while contributing to sales and operational reporting. Strengthened stakeholder engagement and data-driven planning.

Delivered financial transaction and advisory services, handling deposits, transfers, and compliance procedures while strengthening organizational and customer engagement capabilities in a regulated environment.

Completed General VA Assistance Training in 2025 to develop virtual assistance skills and remote collaboration capabilities.

Completed a certificate course in Effective Data Analysis Using Excel in 2024.

Completed a Bachelor of Science in Business Administration with a major in Management Accounting in 2014.