Stefania Gutierrez

Assisted the hematology department by receiving and handling samples for the diagnosis of hematology parameters. Maintained meticulous documentation of processes and ensured efficient organization of supplies and inventory.

Provided dedicated support in the patient nursery as part of a voluntary year program. Assisted with various tasks to ensure patient comfort and operational efficiency within the hospital environment.

Responded to customer inquiries via phone, email, and chat, providing detailed information on products, services, and policies. Effectively resolved issues by offering solutions and alternatives, and handled escalations for complex customer concerns.

Addressed customer inquiries and issues across multiple channels, including phone, email, and chat. Promoted new products and offers tailored to customer needs, ensuring prompt and satisfactory resolution on the first contact.

Provided comprehensive childcare services and managed various household tasks. Ensured a supportive and organized home environment.

Studied to become a medical lab technician, focusing on laboratory procedures and diagnostics. The program was not completed.

Completed studies to become an Emergency Medical Technician. Gained knowledge and skills in pre-hospital emergency care.

Successfully completed high school education. Acquired foundational knowledge across various subjects.