Jorge Garcia

As a dedicated and resourceful high school graduate, I have developed excellent analytical skills and a commitment to providing exceptional service. My experience as a Patient Engagement Representative at Caremax INC. allowed me to enhance patient satisfaction by effectively addressing complaints and building strong relationships. I take pride in my ability to resolve issues with empathy, which has significantly improved patient retention rates.

In addition to my role at Caremax, I have experience as a Sales Support Representative at Life Fitness, where I assisted sales teams in managing client accounts and generating leads. My organizational skills were crucial in coordinating meetings and appointments, ensuring our sales representatives could effectively promote our services. I also worked as a Customer Service Representative at Nordstrom INC., where I streamlined processes to improve efficiency and enhance the overall customer experience.