Staphany Gonzalez

I am a technologically savvy and goal-oriented professional with a diverse background in the medical, customer service, and accounting fields. My experience has equipped me with a fast learning curve and a proven ability to help organizations thrive. I have a strong proficiency in Microsoft Office, QuickBooks, and various scheduling systems, which has allowed me to maintain high productivity and efficiency in my roles.

In my most recent position as the ABI Dept Coordinator & Cardiovascular DI Scheduler at Essen Health Care, I successfully coordinated diagnostic imaging scheduling and ensured timely patient services. My role involved collaborating with healthcare providers to obtain complete patient medical information and verifying insurance eligibility. I have also held positions that required meticulous attention to detail, such as processing payments and maintaining financial records as an Account Specialist at FGO Logistics.

Throughout my career, I have demonstrated exceptional customer service skills, managing high-volume calls and resolving inquiries efficiently. I am passionate about delivering outstanding service and building strong client relationships, which I believe are essential for any organization’s success.