LHLaRhonda House
@larhondahouse
Detail-oriented scheduler with extensive experience in healthcare administration.
United StatesWhat I'm looking for
I am a dedicated healthcare professional with a strong background in scheduling and patient registration. Currently, I work as a Scheduler at Northside Hospital, where I manage appointment scheduling for various medical imaging tests and ensure exceptional customer service for patients and staff alike. My experience includes resolving complaints, verifying patient eligibility, and coordinating with multiple departments to streamline operations.
Previously, I served as a Practice Assistant at CareMount Medical, where I honed my skills in front desk support and patient interaction. My career began as a 911 Dispatcher with the NYPD, where I developed strong communication and crisis management skills. I am adept at using various healthcare software systems, including NextGen and Cerner, and I pride myself on my ability to maintain accuracy and efficiency in high-pressure environments.
Experience
Work history, roles, and key accomplishments
Scheduler
Northside Hospital
Jul 2021 - Present (4 years 2 months)
Registered patients and scheduled appointments for medical imaging tests. Managed payments, resolved complaints, and handled specialty appointment scheduling for various medical departments.
Practice Assistant
CareMount Medical
Jan 2020 - Present (5 years 8 months)
Provided front desk support and exceptional customer service to patients. Managed patient registration, scheduled appointments, and processed payments for services.
Telecommunication Operator
Lincoln Hospital
Jan 2019 - Present (6 years 8 months)
Operated a multi-line telephone console for the hospital switchboard, directing incoming calls to designated departments. Implemented emergency procedure announcements for hospital staff.
Consultant
Westchester Medical
Jan 2017 - Present (8 years 8 months)
Operated a multi-line telephone console for the hospital switchboard, screening and directing incoming calls. Provided general information and clerical support as needed.
Data Entry Consultant
Triboro
Sep 2015 - Present (10 years)
Entered orders and Bill of Ladings into internal databases, verifying accuracy. Prepared shipping invoices and assisted with administrative tasks such as filing and copying.
Coder/Data Entry
Technical Traffic Consultant
Sep 2013 - Present (12 years)
Entered freight bill information into a database for processing and rated invoices for payment. Provided shipment consolidation analysis and prepared transportation contracts.
911 Dispatcher
NYPD
Sep 2007 - Present (18 years)
Received and responded to emergency and non-emergency calls, interpreting situations and assigning priority levels. Dispatched appropriate emergency services and performed crisis intervention.
Education
Degrees, certifications, and relevant coursework
Monroe College
Bachelor Degree, Business Management
Completed a Bachelor's degree in Business Management. This program provided a comprehensive understanding of business principles and practices.
Monroe College
Associate Degree, Office Administration
Obtained an Associate's degree in Office Administration. This program focused on developing essential administrative and office management skills.
Availability
Location
United StatesAuthorized to work in
Job categories
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