Safiatou Kaba

Received and routed messages or documents, such as laboratory results, to appropriate staff. Compiled and recorded medical charts, reports, or correspondence, using a computer. Provided information for patient admission and discharge.

Ensured that staff delivered high-quality and personalized care to patients. Managed budgets and ensured the financial effectiveness of medical care settings. Recruited, trained, and supervised staff while communicating patient needs to Medical Staff.

Scheduled patient FPA appointments and updated practice management systems. Collected patient demographics and insurance information, entering it into the practice management system. Verified patient insurance coverage prior to appointments and advised patients on referral or authorization needs.

Developed and maintained strong relationships with customers to maintain loyalty and satisfaction. Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues. Conducted training and mentored team members to promote productivity and commitment to friendly service.

Kept work areas clean, organized, and safe to promote efficiency and team safety. Contributed to team success by completing jobs quickly and accurately. Worked different stations to provide optimal coverage and meet production goals.

Greeted customers and helped with product questions, selections, and purchases. Balanced and organized cash register by handling cash, counting change, and storing coupons. Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Maintained confidentiality of patient data and condition to safeguard health information. Coordinated transportation to get patients to and from medical appointments. Greeted and assisted patients with check-in procedures.

Currently pursuing a non-degree certification in Sterile Processing Technology. Gaining specialized knowledge and skills in the field.

Completed high school education, developing foundational academic skills and preparing for further studies.