Open to opportunities

Stacee Michelle

@staceemichelle

Message

Experienced administrative professional optimizing operations, HR support, and resident-focused care.

United States

Message

What I'm looking for

I seek an administrative role in a collaborative, resident-focused organization where I can support operations, HR tasks, and excellent customer service while growing responsibilities.

I am an administrative professional with over seven years of hands-on experience supporting business operations, human resources, and healthcare-related services. I consistently deliver high-quality front-desk service, manage correspondence, and maintain meticulous records across senior living settings.

My strengths include customer service, time management, and strong interpersonal communication, which I apply to welcoming guests, coordinating admissions and transportation, and supporting therapy and staffing teams. I have practical experience with payroll support, onboarding, and supply management.

I am detail-oriented and dependable, comfortable drafting documents and spreadsheets in Word and Excel, handling mail distribution for entire organizations, and maintaining organized, inviting lobbies that improve resident and visitor experience.

Experience

Work history, roles, and key accomplishments

Current

Concierge / Health Information Coordinator

Current

The Jefferson - Sunrise Senior Living

May 2024 - Present (1 year 9 months)

Provide front-desk concierge services and manage health information workflows, maintaining daily census and medical records for Skilled Nursing, Memory Care, and Assisted Living while coordinating resident transportation and therapy support.

Customer Service Medical Records Management Scheduling Microsoft Office Communication

Receptionist

Goodwin Living

Nov 2023 - Apr 2024 (5 months)

Delivered front-desk reception and administrative support on a PRN/on-call basis, managing calls, mail, and administrative tasks for marketing, operations, and activities while maintaining a welcoming lobby environment.

Reception Microsoft Word Excel Customer Service Administrative Support Lobby Maintenance

First Impressions Director

Renaissance of Annandale

Oct 2019 - Oct 2023 (4 years)

Managed front-desk operations and first impressions, handling calls, mail distribution, and cross-departmental administrative support for business operations, HR, and marketing to maintain an organized, welcoming environment.

Mail Distribution Administrative Support HR Support Marketing Support Microsoft Word Excel Customer Relations

Business Office Assistant

The Kensington Falls Church

Sep 2021 - Mar 2022 (6 months)

Provided administrative and HR support including onboarding, interview scheduling, new-hire paperwork, and assistance with payroll and invoices while managing front-desk communications and facility upkeep.