Open to opportunities

Mary Delfenthal

@marydelfenthal

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Dedicated Administrative Assistant with extensive experience in office support.

United States

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What I'm looking for

I am seeking a role that values collaboration, offers growth opportunities, and allows me to utilize my organizational skills.

I am a dedicated Administrative Assistant with over 15 years of experience in high-volume office environments. My background includes exceptional clerical and operational support, where I have honed my skills in managing office supplies, paperwork, and project needs. I pride myself on my ability to handle diverse daily tasks with minimal oversight, ensuring smooth operations in fast-paced settings.

Throughout my career, I have developed strong client relations skills, allowing me to resolve conflicts and issues with tact and diplomacy. My proficiency in Microsoft Office, including Excel, Word, and PowerPoint, has been instrumental in maintaining accurate records and documentation. I am also knowledgeable in medical terminology, which enhances my ability to address inquiries effectively and maintain confidentiality in sensitive situations.

Experience

Work history, roles, and key accomplishments

Current

Caregiver - PCA/CNA

Current

CareAdvantage Inc.

Jan 2023 - Present (2 years 6 months)

Maintained confidentiality of sensitive patient information and worked effectively within a team environment, including remotely. Demonstrated a solid work ethic, creative problem-solving skills, and prioritized client and patient needs.

Dementia Care Patient Care Confidentiality Teamwork Microsoft Office Suite

Administrative Assistant

Dominion Equine Clinic

Jan 2017 - Dec 2020 (3 years 11 months)

Coordinated daily and weekly schedules and monthly calendar obligations for three Veterinarians. Managed document processes, ensuring accuracy and compliance with company policies and HIPAA regulations.

Scheduling Document Management HIPAA Data Entry Vendor Relations

Administrative Assistant/Vet Assistant

Animal Eye Care of Chesapeake

Jan 2016 - Present (9 years 6 months)

Planned and executed evaluations and bloodwork processing, proactively identifying and solving complex problems impacting clients. Provided outstanding service to customers by listening closely to concerns and developing solutions.

Problem Solving Inventory Management Data Entry Appointment Setting

Education

Degrees, certifications, and relevant coursework

ITT Technical Institute – Indianapolis

Associate in Criminology & Forensics Technology, Criminology & Forensics Technology

Studied criminology and forensics technology, gaining foundational knowledge in the field. Developed skills relevant to criminal justice and investigative processes.