Looking for a job

Keyanna Knight

@keyannaknight

Property management professional at Public Storage who supported rental operations, processed payments, and maintained tenant records with Yardi.

United States

Message

What I'm looking for

I’m eager to bring my communication, organization, and service skills to a role involving rental operations.

At Public Storage, I supported property operations by processing rental payments and account documentation, maintaining records in Yardi and Microsoft Office, and assisting with invoicing and expense tracking. I also addressed tenant concerns and supported positive resident relationships.

As a Caregiver at DEBOK Healthcare, I maintain documentation, schedules, and daily reports while supporting clients and communicating with their families and healthcare professionals. I’m studying Business Administration, Human Resources at Western Governors University.

Experience

Work history, roles, and key accomplishments

Current

Caregiver

Current

DEBOK Healthcare

Mar 2024 - Present (2 years 7 months)

Provided compassionate and professional support while building positive relationships with clients and families. Maintained accurate documentation, schedules, and daily reports while managing multiple priorities.

Communication Skills Documentation Scheduling Problem Solving

Property Manager/Trainer

Public Storage

Sep 2018 - Mar 2020 (1 year 6 months)

Delivered exceptional customer service while resolving tenant concerns and maintaining positive resident relationships. Processed rental payments, fees, and account documentation accurately.

Yardi Microsoft Office Customer Service Records Management Payment Processing Financial Management

Account Executive

Ace Cash Express

May 2017 - Sep 2018 (1 year 4 months)

Supervised operational workflows and identified areas for process improvements. Implemented cost-reduction strategies and coordinated cross-functional teams to enhance efficiency and customer satisfaction.

Operations Management Process Improvement Cost Reduction Team Coordination Customer Satisfaction

Service Champion/ Manager

Taco Bell

Mar 2014 - May 2017 (3 years 2 months)

Developed and implemented strategic initiatives to improve productivity and profitability. Managed financial reports, budgeting, and forecasting to optimize business performance.

Strategic Planning Financial Reporting Budgeting Forecasting Team Leadership Mentorship