Tiara Gutierrez

Coordinated daily operations and administrative workflows for a multifamily community, maintaining resident records and supporting rent collection, compliance, and vendor coordination. Assisted with financial reporting, account audits, and resident onboarding.

Supported daily community operations, administrative processes, resident communications, and leasing activity. Maintained resident records in Yardi and coordinated maintenance, inspections, and vendor activity.

Served as Interim Community Manager during a leadership transition, coordinating daily operations and resident service. Prepared and maintained resident files and compliance documentation in Yardi, tracked rent collections, and supported maintenance and unit turnovers.

Prepared lease agreements and move-in documentation, verified applicant income, and audited move-ins. Responded to resident inquiries and maintenance requests, and supported renewals and leasing operations.

Maintained applicant and resident records, verified income, and prepared lease paperwork. Responded to service requests and resident questions, and supported renewals and occupancy goals.

Handled client questions and disputes, assessed customer needs, and documented concerns for follow-up. Contributed to improved customer support processes through clear communication and issue resolution.

Answered and directed phone calls, coordinated meetings and appointments, and prepared correspondence and memos. Assisted with reports and maintained an organized filing system.

Maintained leasing records and databases, verified applicant income, and prepared lease agreements. Followed up on delinquent accounts and assisted with move-out inspections and documentation.

Earned a High School Diploma from Lake Howell High School in May 2018.