Srijan Kumar Pant

Leading Project Management Office functions, developing governance frameworks, and overseeing project health and resource management.

Managed PMO operations, implemented project governance frameworks, and streamlined processes to improve efficiency.

Directed global knowledge management initiatives, overseeing strategic alignment and implementation of KM processes.

Led global knowledge management, migrating knowledge base to ServiceNow and establishing standardized processes.

Managed offshore knowledge services, ensuring service level performance and client satisfaction.

Led service introduction activities, ensuring smooth transitions and knowledge transfer for new services.

Analyzed and supported service introduction processes for a large insurance account, ensuring compliance and efficiency.

Coordinated ITIL service management processes, ensuring alignment with ITIL best practices.

Provided PMO analysis and support for Shell account, assisting in project governance and reporting.

Managed operations as a senior associate, handling process execution and performance.

Pursued a Master of Computer Applications (MCA) through the Institute of Distance Education.

Completed a Bachelor of Commerce (Honours) degree.