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Open to opportunities

Neetu Bhat

@neetubhat

Skilled IT professional with 16 years in project management.

India
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What I'm looking for

I seek a dynamic role where I can leverage my extensive project management experience to drive IT service excellence and foster innovation in a collaborative environment.

I am a seasoned IT professional with 16 years of experience in Information Technology management services and ITES operations. My career has been marked by a proven track record of managing multiple IT management projects across global sectors, including healthcare, finance, and food and beverage. I specialize in project management, IT service delivery, and change management, and I have a strong focus on data analysis and crisis management.

Throughout my career, I have successfully transitioned new projects and established processes that enhance productivity. My experience spans various geographical regions, including the Americas, EMEA, and Asia, where I have led global teams and projects. I am adept at managing stakeholders and clients, ensuring that IT services meet their needs and expectations while maintaining compliance with project management standards.

My educational background includes a Master of Computer Application and a Bachelor of Computer Application, which have equipped me with the technical knowledge necessary to excel in my roles. I have received several awards for my contributions to service delivery and customer satisfaction, reflecting my commitment to excellence in IT management.

Experience

Work history, roles, and key accomplishments

CA

Engagement & Service Delivery Manager

Capgemini

Nov 2020 - Dec 2022 (2 years 1 month)

Delivered IT and digital transformation projects for global financial, healthcare, and IT clients, implementing solutions within an Agile framework. Managed end-to-end project activities, including budget control, stakeholder management, and deployment of technology updates.

IS

Onsite Project Manager

iGATE Global Solutions

Jan 2008 - Feb 2015 (7 years 1 month)

Managed day-to-day operations as an Onsite Project Manager for a US-based global healthcare client, overseeing Service Desk, Remote Desktop support, and Deskside support teams. Ensured service levels were met and managed critical incidents and vendor relationships.

Education

Degrees, certifications, and relevant coursework

KU

Kurukshetra University

Master of Computer Application, Computer Application

Completed a Master of Computer Application (M.C.A.) degree. The program focused on advanced topics in computer science and applications.

MU

MLC University

Bachelor of Computer Application, Computer Application

Obtained a Bachelor of Computer Application (B.C.A.) degree. This program provided foundational knowledge in computer applications and related fields.

Tech stack

Software and tools used professionally

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