@soumyashreeg
Senior Software Engineer and ServiceNow Developer at EPAM, working on Digital Product Release and ServiceNow integrations.
IndiaAt EPAM, I deliver ServiceNow implementations, integrations, and automation solutions. I currently work mainly on Digital Product Release, and have also worked on Offboarding Automation and ServiceMax integration.
Across EPAM, Birlasoft Limited, Trianz, and Cognizant Technology Solutions, I’ve developed Service Catalog solutions, implemented CMDB work, and contributed to integrations and platform enhancements. I hold the ServiceNow Certified System Administrator (CSA) and ITIL certifications.
Work history, roles, and key accomplishments
Delivered ServiceNow implementations, integrations, and automation solutions. Worked on Offboarding Automation, MID Server health checks, ServiceMax integration, Service Graph Connector, and platform enhancements.
Delivered ServiceNow enhancements, custom modules, and automation solutions. Developed multiple catalog items and process improvements, and worked on SailPoint integration and Employee Central Portal initiatives.
Developed and configured Service Catalog items, Variable Sets, UI Policies, Client Scripts, Script Includes, Business Rules, and UI components. Worked on Incident Management configuration and enhancements.
Implemented CMDB solutions and developed catalog-based solutions. Created transform map scripts for CMDB data imports and integrated Service Catalog solutions with vRealize automation workflows.
Degrees, certifications, and relevant coursework
Bachelor of Engineering, Electronics & Communication Engineering
Bachelor of Engineering in Electronics & Communication Engineering from Visvesvaraya Technological University, completed in 2014.
Software and tools used professionally
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