Soraia Cavaco
@soraiacavaco
I drive retail performance and service management across omnichannel operations at Leroy Merlin.
PortugalWhat I'm looking for
I drive performance and service management at Leroy Merlin, currently working as Performance Business Partner for Omnicomercio in Lisbon.
I've built my career at Leroy Merlin across performance business partnering, service and management control, store operations, and section leadership. Before moving into my current omnichannel role, I supported performance across Algarve e Alentejo from 2021 to 2024.
I also worked as Controladora de Serviços e Gestão in Loulé, Chefe de Exploração in Torres Vedras, Responsável de Secção in Loulé, and Project Trainee in Albufeira.
My background in Management is supported by postgraduate study in Management Consulting at INDEG-ISCTE Executive Education and training in E-Costumer: Metrics, Management & Profits at ISEG Executive Education.
Experience
Work history, roles, and key accomplishments
Worked as Performance Business Partner Omnicomercio at Leroy Merlin.
Performance Business Partner at Leroy Merlin, responsible for performance management and business partnering.
Worked as Controladora de Serviços e Gestão at Leroy Merlin.
Worked as Chefe de Exploração at Leroy Merlin.
Worked as Responsável de Secção at Leroy Merlin.
Worked as Project Trainee at Leroy Merlin.
Education
Degrees, certifications, and relevant coursework
ISEG - Executive Education
E-Costumer: Metrics, Management & Profits
2021 - 2021
Lectured by: Joana Santos Silva, Tiago Gonçalves, Jorge Caiado
INDEG-ISCTE Executive Education
Pós-graduação, Management Consulting
2020 - 2021
lectured by: Leandro Pereira, Carlos Hernández Jerónimo
Universidade do Algarve
Management
2013 - 2016
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Salary expectations
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