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Sophia Pipko

@sophiapipko

Message

I build data-informed product and operations systems that improve workflows, growth, and team performance.

United States

Message

What I'm looking for

I'm looking for product, operations, or implementation work where I can build scalable systems, improve workflows with data, lead cross-functional initiatives, and connect people, process, and technology to drive measurable outcomes.

I've led product, operations, and implementation work across K&L Gates LLP, The Blankenship Law Firm, Corrie and Co., and Cloudbreak Coffee Co., using data, systems, and cross-functional coordination to improve business outcomes.

At The Blankenship Law Firm, I led a firm-wide digital transformation using Smartsheet and Google Workspace, increasing stakeholder satisfaction by 40%. I also used campaign analytics to support 33% client growth over two years and improved turnaround time by 10% across 50+ projects.

At Corrie and Co., I built a data-informed training and content delivery system for private equity-backed firms that reduced instructional time by 33%. I also improved productivity by 20% per engagement and reduced operational lag by 50% through Agile prioritization and Asana implementation.

I'm motivated by connecting people, process, and technology—from product rollouts and workflow automation to scalable training, reporting, and operational frameworks.

Experience

Work history, roles, and key accomplishments

Current

Practice Operations & Project Coordinator

Current

K&L Gates LLP

Mar 2025 - Present (1 year 5 months)

Partnered with attorneys and business development teams to track and analyze firm metrics, improving transparency and operational reporting accuracy. Led the firm's 'Global Day of Service' initiative, managing end-to-end logistics and earning recognition from firm leadership.

Smartsheet Microsoft 365 Data Analytics Project Management Cross functional Leadership Vendor Management Event Planning

Project & Operations Manager

The Blankenship Law Firm PLLC

Jul 2022 - Nov 2024 (2 years 4 months)

Led a firm-wide digital transformation project, integrating document management and workflow automation tools that increased stakeholder satisfaction by 40%. Directed cross-functional marketing initiatives, contributing to 33% client growth over two years.

Smartsheet Google Workspace Data Analytics Canva Process Optimization Project Management

Implementation & Training Project Manager

Corrie and Co.

Nov 2023 - Apr 2024 (5 months)

Designed and implemented a data-informed training and content delivery system for private equity-backed firms, reducing instructional time by 33%. Applied behavioral science and performance metrics to track OKR progress, increasing productivity by 20% per engagement.

Kajabi Asana Agile OKRs Data Analytics Training Stakeholder Management

Product & Operations Manager

Cloudbreak Coffee Co.

Aug 2020 - Nov 2021 (1 year 3 months)

Directed cross-functional product and operational rollouts using data forecasting and analytics dashboards, increasing revenue by 22%. Built HR, training, and SOP frameworks in Google Workspace, improving team consistency and boosting retention by 30% year-over-year.

Google Workspace Excel Data Analytics Canva Process Optimization Marketing