Sonita Anchi

I am a dedicated Remote Customer Service Representative with over 7 years of experience in providing exceptional support to customers via phone and email. My expertise lies in delivering timely, accurate, and personable service, which has allowed me to respond to over 1.5k inquiries within 48 hours, ensuring customer satisfaction and loyalty.

Currently, I serve as a Remote Accounts Manager, where I manage the collection and resolution of outstanding invoices, achieving a 94% on-time payment rate. My strong analytical skills and attention to detail have enabled me to implement operational improvements that cut costs and enhance efficiency. I thrive in collaborative environments and am equally adept at working independently to meet tight deadlines.