Shanice Lovell

I am a dedicated customer service and administrative professional with experience in call center operations and government registry file management. I have a strong track record of organizing large volumes of records, maintaining accurate computerized files, and supporting leadership with meeting documentation.

My strengths include effective communication, active listening, de-escalation, and building trustworthy relationships with clients and colleagues. I bring patience, empathy, and reliability to every role and consistently follow procedures to protect client confidentiality.

I work well independently and in teams, and I am motivated by opportunities to improve processes and contribute to organizational goals. I aim to apply my problem-solving and time-management skills to a role where I can continue to grow and support clients effectively.