Ikeme lalchan

Provided administrative support, handling high-volume phone inquiries, document preparation, and correspondence while maintaining strict confidentiality. Supported daily operations by managing inventory and client/database records with strong organization and attention to detail.

Supported medical administration by preparing and managing medical documentation and records while delivering professional customer service. Ensured confidentiality of sensitive information and supported patient communication through organized record and database management.

Supported clinic front-office and administrative tasks for The Skin Doctor and Acne Clinic while working part-time from May 2016 to March 2020.

Provided clinic administrative support, delivering customer service while assisting with documentation and day-to-day office coordination. Maintained organized records and supported inventory/stock control with careful attention to detail.

Managed administrative support for medical records, including report/document preparation and maintaining accurate records in database systems. Delivered reliable customer service and correspondence while protecting confidentiality of sensitive information.

Provided medical administrative support and managed medical records for clinic operations from April 2017 to January 2020.

Handled teller and customer service duties, supporting daily transactions and customer interactions at Republic Bank Limited from June 2014 to February 2015.

Completed the Republic Bank Youth Link Apprenticeship Program from October 2013 to May 2014, supporting banking operations and day-to-day administrative work.

Completed the Republic Bank Youth Link apprenticeship program, supporting administrative tasks and customer-facing activities under supervision. Built skills in documentation, correspondence, confidentiality, and organized record management while learning operational workflows.