So dra Knight

As a dedicated and organized individual, I have built a solid professional background in delivering outstanding customer service, particularly within the aviation industry. My experience spans over two decades, during which I have honed my communication and problem-solving skills, ensuring that I can assist customers, employees, and visitors in a courteous and professional manner.

Currently, I serve as an Airport Security Systems Assistant, where I manage sensitive information and assist in the issuance of airport security badges while ensuring compliance with FAA regulations. My previous roles as a Customer Service Agent at Boutique Airlines and Delta Airlines have equipped me with the ability to handle high-pressure situations, manage flight-related inquiries, and train new hires effectively. I pride myself on my ability to build positive relationships with passengers and colleagues alike, contributing to a smooth and efficient operation.