Irene Perdomo

Provided high level of customer service by engaging customers, using active listening, and effective interpersonal skills. Resolved queries via telephone and email, and acted as a liaison for clients arriving for flights. Assisted line service with data input of hourly airfield movements and updated aircraft maintenance schedules.

Assisted a special needs and disabled patient, ensuring their comfort and well-being. Operated Hoyer lifts and aided in meeting the client’s dietary needs. Retrieved prescriptions on behalf of the client and was certified in CPR and first aid techniques.

Communicated clearly with tenants and assisted them with requests in a timely manner. Collaborated with tenants to schedule accommodating appointments with vendors. Answered all inbound and outbound calls promptly and professionally, and wrote professional correspondence.

Coordinated and maintained records to schedule clients and meetings, answer phone inquiries, and pay invoices. Created and modified various documents and proposals using QuickBooks and Microsoft Office. Managed and organized the office calendar to ensure events were efficiently maintained.

Created and modified various documents and proposals using QuickBooks and Microsoft Office. Maintained, updated, and entered information and paperwork into databases for efficient record keeping. Coordinated and scheduled technician schedules to ensure day-to-day activities ran smoothly.

Completed high school education, gaining foundational knowledge across various subjects.