Sneha Singh
@snehasingh1808
Order to Cash operations professional at IBM, processing healthcare transactions and resolving discrepancies.
IndiaWhat I'm looking for
At IBM, I managed Order to Cash-aligned healthcare transaction operations, processing transactions and claims while meeting SLA and KPI targets. I reviewed discrepancies and conducted quality checks to support accuracy and compliance.
At Amazon Development Centre, I supported order fulfillment and delivery operations, handled payment and billing queries, and trained a team of 15 associates. I also worked as a Business Development Associate at NxtWave Disruptive Technologies Pvt. Ltd., engaging prospective learners and supporting sales, marketing, and product development.
Experience
Work history, roles, and key accomplishments
Managed end-to-end Order to Cash-aligned healthcare transaction operations, consistently meeting SLA and KPI targets. Reviewed and validated high-volume transactions and claims, conducted quality checks, and supported process improvements.
Supported order fulfillment and delivery operations, resolving customer and partner queries via chat and email. Led and trained a team of 15 associates and identified process improvements to reduce repeat queries.
Business Development Associate
NxtWave Disruptive Technologies Pvt. Ltd.
Feb 2024 - Sep 2024 (7 months)
Advised prospective learners on career paths and supported sales and marketing efforts by engaging leads. Identified new business opportunities and built relationships with potential customers.
Education
Degrees, certifications, and relevant coursework
Mahatma Jyotiba Phule Rohilkhand University
Bachelor of Business Administration, Business Administration
2018 - 2021
Grade: 72.4%
Bachelor of Business Administration degree from Mahatma Jyotiba Phule Rohilkhand University, Bareilly, from July 2018 to October 2021.
National Institute of Electronics and Information Technology
Course on Computer Concepts, Computer Concepts
2019 - 2019
Grade: 55%
Completed the Course on Computer Concepts (CCC) from the National Institute of Electronics and Information Technology from July 2019 to October 2019.
Jawahar Navodaya Vidyalaya
Higher Secondary Certificate, General Studies
2017 - 2018
Grade: 82.8%
Higher Secondary Certificate from Jawahar Navodaya Vidyalaya, Bijnor, from April 2017 to April 2018.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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