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Nagashri Rajendra

@nagashrirajendra

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Operations analyst with 11+ years optimizing order-to-cash, partner compensation, and reporting.

India

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What I'm looking for

I seek a role focused on order-to-cash or partner operations where I can drive process improvements, own operational reporting, and collaborate cross-functionally to deliver measurable impact.

I am an operations professional with 11+ years of experience in Order Management, Partner Operations, and Business Process Optimization. I focus on streamlining order-to-cash processes and improving partner compensation tools to drive operational excellence.

In my recent role at Hewlett Packard Enterprise, I managed operational escalations, L1 ticket resolution, and ensured defect-free releases while maintaining documentation and change tracking in SharePoint. I partnered with business and development teams to support UAT, deployments, and tool integrity for the PACE solution.

Previously, I led operational reporting and fund-merge change initiatives at VMware, using Power BI to deliver leadership dashboards that reduced turnaround times and lowered billing disputes. Earlier roles at VMware (Concentrix) and Oracle strengthened my expertise in quote management, purchase order reconciliation, and Oracle EBS.

I hold Lean Six Sigma Yellow Belt and certifications in Power BI, Tableau Desktop, Selenium & Python automation testing, and change management. I am results-driven, analytically focused, and skilled at cross-functional stakeholder coordination and team monitoring.

Experience

Work history, roles, and key accomplishments

Business Operations Specialist

Hewlett Packard Enterprise

Sep 2022 - Oct 2024 (2 years 1 month)

Managed L1 support and escalations for partner compensation, ensured PACE tool accuracy and defect-free releases, and delivered real-time Power BI reporting to improve operational continuity and change management.

Order Management Power BI ServiceNow Jira Change Management UAT Documentation

Business Analyst

VMware

Jan 2020 - Aug 2022 (2 years 7 months)

Led operational reporting on billing disputes and overdue transactions using Power BI, managed fund merge change requests, and implemented process improvements to reduce order-to-invoice turnaround times.

Power BI Order To Cash Billing Disputes Process Improvement Functional Testing Stakeholder Management Jira Excel

Data Analyst

VMware

Apr 2015 - Jul 2018 (3 years 3 months)

Handled quote management and purchase order reconciliation, designed operational dashboards to track SLAs/KPIs, and supported continuous improvement initiatives to close efficiency gaps.

Dashboarding SLA KPI Analysis Excel Process Mapping

Order Management Analyst

Oracle India

Aug 2011 - Nov 2014 (3 years 3 months)

Reviewed purchase orders for contractual compliance, ensured pricing and documentation accuracy, processed orders in Oracle EBS R12, and provided frontline support to sales and customers.

Order Management Compliance Pricing Accuracy Customer Support Excel