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Rizwan Basha

@rizwanbasha

I manage Order-to-Cash billing, cash application, reconciliation, and SLA-driven financial operations.

India
Message

What I'm looking for

I'm looking for an Order-to-Cash or Accounts Receivable role where I can improve billing accuracy, support cash flow, resolve discrepancies, and contribute to SLA-driven process improvement.

At Genpact, I manage end-to-end Order-to-Cash and Accounts Receivable processes, including invoicing, payment application, reconciliation, manual billing, and discrepancy resolution. I use mainframe systems to process billing data, track KPIs, meet SLAs, and support accurate cash flow.

I've also supported sales, CRM lead management, exam coordination, and global customer service across US, UK, Canada, Philippines, and Asia clients. I contribute through floor support, refresher training, process-gap analysis, and improvements to billing and support workflows.

Experience

Work history, roles, and key accomplishments

Genpact Pvt Ltd logoGL
Current

Senior Associate

Jan 2017 - Present (9 years 8 months)

Managed end-to-end Order-to-Cash (OTC) Accounts Receivable processes including invoicing, payment application, and reconciliation. Performed manual billing for salvage and warehouse inventory categories, resolved discrepancies, and tracked KPIs to ensure SLA adherence.

Education

Degrees, certifications, and relevant coursework

Sri Krishnadevaraya University logoSU

Sri Krishnadevaraya University

Bachelor of Commerce, Commerce with Computers

Completed Bachelor of Commerce with a focus on computer applications.

Tech stack

Software and tools used professionally

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