Rizwan Basha
@rizwanbasha
I manage Order-to-Cash billing, cash application, reconciliation, and SLA-driven financial operations.
What I'm looking for
At Genpact, I manage end-to-end Order-to-Cash and Accounts Receivable processes, including invoicing, payment application, reconciliation, manual billing, and discrepancy resolution. I use mainframe systems to process billing data, track KPIs, meet SLAs, and support accurate cash flow.
I've also supported sales, CRM lead management, exam coordination, and global customer service across US, UK, Canada, Philippines, and Asia clients. I contribute through floor support, refresher training, process-gap analysis, and improvements to billing and support workflows.
Experience
Work history, roles, and key accomplishments
Managed end-to-end Order-to-Cash (OTC) Accounts Receivable processes including invoicing, payment application, and reconciliation. Performed manual billing for salvage and warehouse inventory categories, resolved discrepancies, and tracked KPIs to ensure SLA adherence.
Education
Degrees, certifications, and relevant coursework
Sri Krishnadevaraya University
Bachelor of Commerce, Commerce with Computers
Completed Bachelor of Commerce with a focus on computer applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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