Snegugu Mkhize

I am a highly driven customer service professional with experience in telecommunications and insurance-related customer support. I have worked in inbound call centres, handled data capturing, policy cancellations, refunds, and first-call resolution, consistently meeting targets.

At Blake & Associates I managed account statements, balance calculations, code unblocking, and customer correspondence; at iSON I specialized in proactive customer engagement, DSTV package support, installations, and product explanation.

I bring strong attention to detail, multitasking, problem solving, and both verbal and written communication skills. I seek an entry-level role where I can grow, contribute to team success, and further develop my skills in a supportive, opportunity-driven company.