Open to opportunities

Sean Vyenz De Leon

@seanvyenzdeleon

Message

I resolve customer concerns and manage high-volume e-commerce orders with empathy and accuracy.

Canada

Message

What I'm looking for

I'm looking for a remote Customer Support or Administrative Support role with an international team, where I can help customers, manage organized operations, communicate clearly, and grow through dependable hands-on work.

I managed 150–200 daily orders at Bree’s Trendy Closet, supporting customers from order processing through shipment while handling inquiries, complaints, refunds, cancellations, returns, and payment confirmations.

I bring organized, dependable support experience from coordinating a 48-student class and assisting attendees at the Vancouver Sun Run. I’m seeking a remote customer support or administrative support role with an international team, where I can combine clear communication, empathy, and follow-through.

Experience

Work history, roles, and key accomplishments

Customer Support & Invoice Organizer

Bree's Trendy Closet

Apr 2022 - Aug 2022 (4 months)

Managed approximately 150-200 orders per day, overseeing the customer journey from order processing through shipment. Handled customer inquiries, complaints, refunds, cancellations, returns, and payment confirmations with an empathetic and solution-oriented approach.