Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@krystalkesson
Dedicated customer relations specialist with extensive support experience.
I am a dedicated customer relations representative with a strong background in providing exceptional support across various channels. My experience at Dorel Home has honed my ability to manage high volumes of inquiries while maintaining a calm and reassuring demeanor. I take pride in my conflict resolution skills, which have allowed me to de-escalate challenging situations and ensure customer satisfaction.
Previously, as Chief Customer Officer at Tads Productions, I led a team of customer service professionals, focusing on training and development to enhance service delivery. My ability to streamline processes and maintain accurate customer records has significantly improved operational efficiency. I thrive in fast-paced environments and am committed to delivering high-quality service that fosters lasting customer relationships.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Dorel Home
Nov 2022 - Present (3 years)
Efficiently managed 10-15 inbound calls per hour while simultaneously handling email and live chat inquiries, ensuring prompt and effective support for customers in urgent/non urgent situations. Applied conflict resolution techniques to de-escalate challenging interactions, maintaining professionalism and customer satisfaction.
Tads Productions
Dec 2014 - Mar 2022 (7 years 3 months)
Delivered multi-channel customer support via phone, email, and live chat for a wide range of issues including technical support, billing, subscription renewals/cancellations, complaints, and appointment inquiries. Supervised and developed a customer service team of 10–15 employees, providing training, coaching, and performance feedback.
Coast to Coast Videos
Oct 2013 - Jul 2015 (1 year 9 months)
Handled cash and credit card transactions with excellent accuracy levels for 15-25 customers per hour. Restocked, organized merchandise, and recorded bi-weekly inventory reports.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
2009 - 2013
Completed high school education with a focus on a bilingual curriculum, earning a diploma.
You can contact krystal and 90k+ other talented remote workers on Himalayas.
Message krystalTiffany Ramsingh
Sales Associate, Macy’s
CHRISTIANA FAWEHINMI
Customer Coordinator Specialist, Advantage Solutions Inc.
Swati Patel
Customer Service Representative, BookJane
Samanta Samuel
Cashier, Zehrs Loblaw
syntyche tolela
Customer Service Representative, NTT Data
bryen pickering
Customer Service Representative, Namawell
Darsh Sidhu
Customer Service Representative, Transcom
Ashley Dewey
Child Care Supervision, DDSB
precious kayode
Customer Service Representative, Veterinary Purchasing Company
Tinylittlecakes Confectioneries
Customer Support Representative, Clipboard Health