Siri chandana Pattisapu

I am a ServiceNow Developer with three years of hands-on experience designing scalable enterprise solutions for Banking and Telecom domains. I specialize in ITSM, Order Management, and API integrations to streamline workflows and improve service delivery.

At Infosys I built user-centric applications, customized ServiceNow modules, and integrated REST APIs to deliver automation and enhanced platform capabilities. I have implemented Flow Designer solutions, UI actions, and scripting to prioritize and route orders effectively.

My projects include delivering ServiceNow solutions for British Telecom, enabling real-time order tracking for Lumen, and supporting corporate banking operations at Santander through development, unit testing, and client-facing incident resolution.

I hold multiple certifications including AWS Developer and Solutions Architect (Infosys), ServiceNow and Flow Designer micro-certifications, and Java/HTML certifications, and I seek roles where I can continue improving service efficiency through automation and strong stakeholder communication.