Sanjay KR

I’m a highly motivated and detail-oriented ServiceNow Developer with 5 years of experience designing, developing, and delivering innovative solutions on the ServiceNow platform. I leverage ITSM, CSM, and workflow automation to drive business growth and improve operational efficiency.

As a Senior Consultant at Infosys Limited, Bengaluru, I’m working as a CSDM and CSM data migration lead. Previously, at TATA Consultancy Services, Bengaluru, I delivered solutions across invoice management, and supported service and portal enhancements.

Across projects, I’ve worked on ETL developments and Integrations, plus hands-on work with Flow Designer to achieve end-to-end outcomes. I’ve also supported solutions related to service order management in the Certified Implementation telecommunication domain and worked on Vendor Portal Development and Service Portal enhancement.

I stay current with ServiceNow core features and best practices, and I’ve earned certifications including Certified Implementation Specialist – ITSM, Certified Application Developer, and Certified System Administrator. Recognition through awards such as INSTA Awards and SPOTLIGHT Awards reflects my commitment to delivering quality solutions.