siphokazi shale
@siphokazishale
Analytical and resourceful HR professional with a passion for training and development.
What I'm looking for
As a dedicated and results-driven individual with a strong educational background in Human Resources, Training and Development Management, I am committed to applying my skills and knowledge in a dynamic and growth-oriented organization. With experience in Accounts Receivable and customer service, I possess excellent analytical and communication skills, with the ability to work independently and achieve desired results.
Throughout my career, I have demonstrated my ability to think critically and strategically, with a strong focus on achieving customer satisfaction and driving business growth. I am now seeking an opportunity to join a Human Resource Management Department where I can utilize my skills and experience to contribute to the success of the organization.
With a strong passion for training and development, I am confident in my ability to make a positive impact in any organization. I am a team player, with excellent interpersonal skills and a strong work ethic, and I am excited about the opportunity to join a dynamic and forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Call center agent
National health laboratory services
Feb 2010 - Present (15 years 4 months)
Provided pathology invoices, reminded patients, and collected debts. Assisted in the office of the CEO and CFO, managing phone calls, creating and managing files, and organizing meetings and conferences.
Debt collector (Account Management) Call centre Agent
Edcon RCO
May 2007 - Feb 2010 (2 years 9 months)
Collected money owed to the group, negotiated payments, updated customer details, and informed customers about product benefits.
Education
Degrees, certifications, and relevant coursework
siphokazi hasn't added their education
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