siphokazi shaleSS
Open to opportunities

siphokazi shale

@siphokazishale

Analytical and resourceful HR professional with a passion for training and development.

South Africa

What I'm looking for

Seeking a challenging role in a Human Resource Management Department where I can apply my skills and experience to contribute to the success of the organization.

As a dedicated and results-driven individual with a strong educational background in Human Resources, Training and Development Management, I am committed to applying my skills and knowledge in a dynamic and growth-oriented organization. With experience in Accounts Receivable and customer service, I possess excellent analytical and communication skills, with the ability to work independently and achieve desired results.

Throughout my career, I have demonstrated my ability to think critically and strategically, with a strong focus on achieving customer satisfaction and driving business growth. I am now seeking an opportunity to join a Human Resource Management Department where I can utilize my skills and experience to contribute to the success of the organization.

With a strong passion for training and development, I am confident in my ability to make a positive impact in any organization. I am a team player, with excellent interpersonal skills and a strong work ethic, and I am excited about the opportunity to join a dynamic and forward-thinking organization.

Experience

Work history, roles, and key accomplishments

NS
Current

Call center agent

National health laboratory services

Feb 2010 - Present (15 years 4 months)

Provided pathology invoices, reminded patients, and collected debts. Assisted in the office of the CEO and CFO, managing phone calls, creating and managing files, and organizing meetings and conferences.

ER

Debt collector (Account Management) Call centre Agent

Edcon RCO

May 2007 - Feb 2010 (2 years 9 months)

Collected money owed to the group, negotiated payments, updated customer details, and informed customers about product benefits.

Education

Degrees, certifications, and relevant coursework

siphokazi hasn't added their education

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Tech stack

Software and tools used professionally

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