Ofentse Masoga
@ofentsemasoga
Passionate about driving tangible results in a dynamic role.
South AfricaWhat I'm looking for
I'm a highly motivated and results-driven individual with a strong passion for innovation, continuous learning, and personal growth. With a solid educational background in Contact Centre Management and experience in revenue collection, data capturing, and administrative management, I'm confident in my ability to drive tangible results in a dynamic role.
As a skilled communicator with proficiency in multiple languages, I excel in customer service, interpersonal communication, and critical thinking. I'm proficient in MS Office, SAP CRM, and Microsoft Outlook, with a strong work ethic and self-discipline.
I'm excited to join an organization that fosters a culture of innovation, continuous learning, and personal growth, where I can utilize my skills and experience to make a meaningful impact.
Experience
Revenue Agent
City Of Tshwane Metropolitan
Nov 2021 - Oct 2022 (11 months)
Performed revenue collection, data capturing, initiated outbound calls, and managed administrative tasks. Identified delinquent accounts and negotiated municipal rates.
Tech stack
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