Ofentse Masoga
@ofentsemasoga
Passionate about driving tangible results in a dynamic role.
What I'm looking for
I'm a highly motivated and results-driven individual with a strong passion for innovation, continuous learning, and personal growth. With a solid educational background in Contact Centre Management and experience in revenue collection, data capturing, and administrative management, I'm confident in my ability to drive tangible results in a dynamic role.
As a skilled communicator with proficiency in multiple languages, I excel in customer service, interpersonal communication, and critical thinking. I'm proficient in MS Office, SAP CRM, and Microsoft Outlook, with a strong work ethic and self-discipline.
I'm excited to join an organization that fosters a culture of innovation, continuous learning, and personal growth, where I can utilize my skills and experience to make a meaningful impact.
Experience
Work history, roles, and key accomplishments
Revenue Agent
City Of Tshwane Metropolitan
Nov 2021 - Oct 2022 (11 months)
Performed revenue collection, data capturing, initiated outbound calls, and managed administrative tasks. Identified delinquent accounts and negotiated municipal rates.
Education
Degrees, certifications, and relevant coursework
Ofentse hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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