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@bonganemasondo
Human resources and credit control professional focused on operations and recovery.
I am a HR and credit control professional with hands-on experience in employee administration, recruitment, training coordination, and debt collection. Across roles in HR assistance and credit control, I have managed employee records, handled grievances, and coordinated hiring and onboarding processes.
I have a National Diploma in Human Resource Development and practical experience negotiating payment arrangements, investigating delinquent accounts, and maintaining accurate debtor records. I consistently use databases and clear communication to resolve employee and customer issues efficiently.
I bring a service-focused mindset, strong problem-solving skills, and project-management experience to roles that require accuracy, stakeholder management, and process improvement.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
CellC
Aug 2020 - Feb 2023 (2 years 6 months)
Managed and investigated delinquent customer accounts, negotiated payment arrangements, maintained debtor records and databases, and followed up to secure timely repayments while handling customer inquiries and complaints.
Siza Coal Services
Nov 2016 - Mar 2019 (2 years 4 months)
Maintained employee records and attendance, assisted HR manager with hiring, policy and salary administration, and coordinated onboarding and training to ensure timely resolution of employee queries and grievances.
Degrees, certifications, and relevant coursework
National Diploma, Human Resource Development
2012 - 2014
Completed a National Diploma in Human Resource Development focused on HR principles and practices.
Grade 12, Secondary Education
2008 - 2010
Completed Grade 12 with coursework in Accounting, Business Management, Economics, Mathematics Literacy, English, and Life Orientation.
Software and tools used professionally
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