At AU Small Finance Bank, I own end-to-end digital origination across DIY, assisted, and co-branded channels. I migrated the loan origination stack to FICO decisioning and Salesforce in eight months, improving funnel conversion by 65% and reducing NPA by 10%.
Previously at IDFC First Bank, I led credit card launches, eKYC journeys, and secured-card go-to-market strategy, increasing card additions and customer experience. My foundation at Tata Steel includes quality control, process optimization, and a hot-strip-mill project that delivered approximately ₹53 crore in FY20 savings.
