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Akanksha Tirkey

@akankshatirkey

Product manager at AU Small Finance Bank who launched Loan on Credit Card with instant UPI and IMPS disbursal.

At AU Small Finance Bank, I launched Loan on Credit Card with instant IMPS and UPI disbursal. I also enabled loan and EMI channels, including an instant loan journey through WhatsApp banking.

At ICICI Bank, I designed and developed underwriting and loan booking systems for Education Loans, Personal Loans, and Business Loans. Earlier, at Janalakshmi Financial Services, I contributed to the launch and rollout of an Agent Banking application and launched a customer e-wallet through a mobile payment application.

Experience

Work history, roles, and key accomplishments

Current

Deputy Vice President

Current

AU Small Finance Bank

Jan 2021 - Present (5 years 9 months)

Launched Loan on Credit Card with industry-first IMPS and UPI disbursement options, and enabled multiple channels for loan and EMI products including WhatsApp banking. Managed integrations, partner relationships, and led a team of product managers for portfolio metrics and card activation.

Product Management Credit Cards Loans EMIs UPI IMPS WhatsApp Banking BBPS Partnership Management Team Leadership Jira Figma Google Analytics Adobe Analytics CRM SFDC CBS LOS LMS Mobile Apps

Assistant Vice President

Tata Capital Financial Services

Jan 2021 - Dec 2021 (11 months)

Drove cross-sell business through new initiatives and liaised with cross-functional teams to improve user experience via new processes and enhancements. Explored new segments and built new product or bundled offerings with product teams.

Cross Selling Product Management Stakeholder Management Process Improvement Product Development

Senior Manager

ICICI Bank

Jan 2016 - Dec 2020 (4 years 11 months)

Designed and developed new underwriting and loan booking systems for Education, Personal, and Business Loans, eliminating manual processes. Managed instant disbursal channels and digital solutions for loan customer journeys.

Product Management Underwriting Technology Loan Booking Digital Journeys Mobile Banking Internet Banking ATM Kiosks Automation RCA Personal Discussion

Management Trainee

Janalakshmi Financial Services

Jan 2015 - Dec 2016 (1 year 11 months)

Played an instrumental role in launching and rolling out an Agent Banking Application across merchants and customers. Conducted training programs, launched an e-wallet, and managed merchant onboarding and market surveys.

Agent Banking Mobile Payments EWallet Training Stakeholder Management Merchant Onboarding Market Research