Open to opportunities

Singh Charul

@singhcharul

Message

Experienced Product Owner and Business Analyst driving digital transformation.

Ireland

Message

What I'm looking for

I am looking for a role that fosters innovation, values collaboration, and offers opportunities for professional growth.

I am an accomplished Product Owner and Business Analyst with over 15 years of experience in digital transformation, product management, and business analysis across various industries. My expertise lies in leading end-to-end product lifecycles, driving strategic planning, and executing product roadmaps that align business goals with innovative solutions. I have a proven track record in cross-functional team leadership, enhancing user engagement, and driving revenue growth through data-driven product decisions.

At the National Transport Authority of Ireland, I successfully increased user growth by 45% and revenue by 55% within my first year. I led the development of mobile applications that serve over 700,000 monthly users, achieving an impressive 80.2% customer satisfaction rate. My strong knowledge of blockchain and digital asset trading enables me to create scalable, future-ready products that focus on customer-centric solutions and operational efficiencies.

Experience

Work history, roles, and key accomplishments

Current

Head of Product/Co-Founder

Current

CS Ventures Ltd

May 2020 - Present (5 years)

As Head of Product and Co-Founder, I launched new digital marketing services that increased customer retention and revenue. I led a team to innovate service offerings and developed partnerships to enhance market reach.

Digital Marketing Customer Retention Revenue Team Leadership Market Analysis Strategic Marketing Partnership Development User Research Customer Satisfaction

Current

Product Owner Consultant

Current

National Transport Authority

Nov 2021 - Present (3 years 6 months)

As a Product Owner Consultant, I led product development and UX for Transport for Ireland apps, achieving significant user growth and revenue increases. I managed product backlogs, implemented payment systems, and ensured high customer satisfaction through user feedback.

Product Management User Experience Design Agile Methodologies Stakeholder Management Data Analysis Mobile App Development Payment Systems Cross Functional Team Leadership Customer Satisfaction

Product Manager (Mobile Apps)

Workday

Jan 2019 - Nov 2021 (2 years 10 months)

In my role as Product Manager for Mobile Apps, I boosted user engagement significantly through feature enhancements and strategic development. I collaborated with international teams to shape the global mobile product strategy and contributed to agile development processes.

Mobile App Development User Engagement Agile Development Product Analytics Cross Functional Collaboration Team Leadership Product Strategy

Software Engineering Consultant

Accenture

Jun 2017 - Jan 2019 (1 year 7 months)

As a Software Engineering Consultant, I ensured GDPR compliance and improved feature adoption through iterative adjustments based on user feedback. I managed product roadmaps and implemented agile best practices to enhance delivery efficiency.

GDPR Compliance Product Roadmapping Cross Functional Collaboration Data Driven Decision Making Project Management Software Development Lifecycle Stakeholder Engagement Risk Management

Education

Degrees, certifications, and relevant coursework

University College Dublin

Professional Diploma, Product Management

2022 - 2022

Grade: 2.1, Second Class Honors

Completed a Professional Diploma in Product Management, focusing on the principles and practices of effective product management in various industries.