Open to opportunities

GIUSEPPE PACE

@giuseppepace

Message

Proactive multilingual sales professional with SaaS expertise.

Italy

Message

What I'm looking for

I am seeking a dynamic role in a growth-oriented company that values innovation and collaboration, where I can leverage my sales expertise and contribute to customer success.

I am a proactive and multilingual sales professional with a strong foundation in lead generation, outreach strategy, and client engagement across Europe. My experience spans various sectors, including real estate, retail, and administration management, allowing me to adapt my persuasive sales style to fast-moving SaaS and startup environments. I have a proven record of successful cold outreach, effective CRM usage, and cross-market communication, which has enabled me to build and nurture long-term business relationships.

In my current role as a Sales & Administration Manager for a family business, I manage investor and client communications for real estate and capital ventures. I oversee lead tracking, KPI reporting, and financial documentation, while conducting outreach to maintain strong B2B relationships remotely. Previously, as a Retail Manager with Inditex in Antwerp, I trained and led sales teams in fast-paced environments, optimizing customer engagement through upselling and CRM strategies.

Experience

Work history, roles, and key accomplishments

Current

Sales & Administration Manager

Current

Family Business

Jan 2020 - Present (5 years 6 months)

Managed investor and client communications for real estate and capital ventures. Oversaw lead tracking, KPI reporting, and financial documentation while conducting outreach and maintaining strong B2B relationships remotely.

Lead Generation Client Communication KPIs B2B

Merchandiser

Hudson Holdings

May 2024 - Present (1 year 2 months)

Monitored sales performance and inventory levels across product categories and channels. Recommended replenishment, transfers, and markdowns, utilizing tools such as Power BI, Dynamics, Necto, and Sims.

Sales Performance Inventory Management Power BI Dynamics Necto SIM KPI Analysis

Retail Manager

Inditex

Oct 2022 - Present (2 years 9 months)

Trained and led sales teams in fast-paced retail environments. Optimized customer engagement through upselling and CRM strategies, and managed visual campaigns to align with market demands.

Sales Team Leadership Customer Engagement Upselling Visual Merchandising

Customer Success Assistant

Retviews

May 2022 - Present (3 years 2 months)

Worked alongside the SaaS customer team to drive satisfaction and supported product classification and B2B engagement. Contributed to strategy reports and cross-functional insights.

Customer Success SaaS Classification

Education

Degrees, certifications, and relevant coursework

Antwerp Management School

Master's degree, Global Management

Completed a Master's degree in Global Management, focusing on international business strategies and leadership. Gained expertise in managing diverse teams and navigating global markets.

University of Milan

Bachelor's degree, Mediation and intercultural communication

Obtained a Bachelor's degree in Mediation and Intercultural Communication. Developed strong communication and negotiation skills, with a focus on cultural understanding.

Liceum Radosna Nowina

AFS exchange program, Arts

Participated in an AFS exchange program, enhancing cross-cultural communication and adaptability. Gained international experience and broadened global perspectives.