Open to opportunities

Simile Mkorwane

@similemkorwane

Message

Ambitious sales professional with a passion for customer service.

South Africa

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I'm a self-motivated and passionate individual with a strong background in sales and customer service. My journey began as a Sales Consultant at Sunglass Hut, where I honed my skills in inventory management and product knowledge. My dedication and performance led to a promotion to Sales Manager, where I successfully managed a team and improved sales performance.

Currently, I am expanding my expertise in customer care at CCI Pty Ltd, working with United Airlines. My experience in fast-paced environments has equipped me with the ability to adapt quickly and provide exceptional service. I thrive in team settings and am always eager to learn and grow professionally.

Experience

Work history, roles, and key accomplishments

Airline Customer Care

CCI Pty Ltd (United Airlines)

May 2023 - Jan 2024 (8 months)

Provided customer care services for airline passengers, addressing inquiries and resolving issues. Ensured a positive travel experience through effective communication and problem-solving.

Customer Care Communication Problem Solving Teamwork

Sales Manager

Sunglass Hut King Shaka International Airport Kiosk

Jul 2022 - May 2023 (10 months)

Managed sales operations at the airport kiosk, overseeing staff performance and ensuring high levels of customer satisfaction. Responsible for inventory management and sales reporting.

Sales Management Customer Satisfaction Inventory Management Team Leadership Reporting

Sales Consultant

Sunglasshut (Luxottica SA)

Mar 2021 - Jul 2022 (1 year 4 months)

Worked as a Sales Consultant, providing excellent customer service and assisting customers with product selections. Developed strong product knowledge and contributed to sales targets.

Customer Service Sales Product Knowledge Inventory Management Teamwork

Education

Degrees, certifications, and relevant coursework

Emadwaleni Secondary School

Matric, General Education

2018 - 2018

Completed Matric, which is the South African equivalent of high school graduation, demonstrating foundational knowledge and skills necessary for further education or employment.