Open to opportunities

Orateng Omega Mpye

@oratengomegampye

Message

Passionate sales assistant dedicated to achieving targets and growth.

South Africa

Message

What I'm looking for

I am looking for a role that challenges me and allows for personal and professional growth.

I am a dedicated sales assistant with a strong passion for achieving targets and contributing to company objectives. My experience in various sales roles has equipped me with the skills necessary to excel in customer service and sales environments. I thrive on challenges and enjoy the satisfaction of meeting and exceeding expectations.

Throughout my career, I have developed a solid foundation in customer service, having completed specialized courses that focus on problem-solving, building rapport with customers, and handling challenging situations. I am eager to grow my knowledge and skills in sales while contributing to a long-term working environment that aligns with the company's vision.

Experience

Work history, roles, and key accomplishments

Current

Admin, Customer Support & Product Management

Current

LiftClub

Currently managing administrative tasks, providing comprehensive customer support, and contributing to product management initiatives. Overseeing daily operations and ensuring high levels of customer satisfaction.

Administrative Support Customer Support Product Management Problem Solving Communication Operational Management User Experience

Sales Assistant

Cash Crusaders

Assisted customers with product inquiries and sales transactions, ensuring a positive shopping experience. Managed inventory and maintained store displays to optimize sales performance.

Sales Customer Service Inventory Management

Sales Representative

Takealot

Engaged with customers to promote e-commerce products and services, driving online sales. Provided support for order processing and delivery inquiries, enhancing customer satisfaction.

Customer Engagement

Sales Associate

Pingo

Facilitated product sales and managed customer interactions in a retail setting. Ensured accurate record-keeping and contributed to achieving daily sales targets.

Sales Targets Product Knowledge

Sales and Service Associate

F Grill Diner

Provided direct customer service and managed food and beverage sales in a diner environment. Handled cash transactions and ensured a clean, welcoming atmosphere for patrons.

Customer Service

Sales Support

Picup

Supported sales operations for a logistics and delivery service, assisting with client inquiries and order coordination. Contributed to efficient service delivery and client satisfaction.

Sales Support Logistics Coordination Client Inquiries Service Delivery Communication

Sales Consultant

The Unlimited

Consulted with clients to identify needs and recommend suitable products, consistently meeting sales quotas. Developed strong client relationships to foster repeat business and referrals.

Consultative Sales Client Relationship Management Business Development

Education

Degrees, certifications, and relevant coursework

Springs Boys’ High School

Grade 12, General Studies

Grade: Grade 12 (Awaiting Supp Results)

Activities and societies: RCL, Hockey (Captain), Athletics

Completed secondary education with a focus on English, Afrikaans, Mathematics, Accounting, Business Studies, and Life Sciences. Awaiting supplementary results for final qualification.

Customer Service Specialist Course

Certificate, Customer Service

Completed a specialized course focusing on customer service foundations, problem-solving, and building rapport with customers. Gained skills in call control strategies, handling abusive customers, and de-escalating intense situations.

Alison

Certificate, Administrative Support

Obtained a certificate in Administrative Support from Alison, covering essential administrative tasks and office procedures. This certification enhanced skills in managing office operations and providing effective support.

Alison

Diploma, Customer Service

Completed a Diploma in Customer Service from Alison, specializing in advanced customer interaction techniques and service excellence. The diploma covered strategies for effective communication and conflict resolution in customer service.

Alison

Diploma, Information Technology Support

Earned a Diploma in Information Technology Support from Alison, focusing on IT troubleshooting, system maintenance, and technical assistance. This program provided a solid foundation in IT support principles and practices.