Michaela Rhoda

I am a dynamic customer service professional with over seven years of experience in enhancing customer satisfaction and driving sales growth. My expertise lies in managing client inquiries and complaints, utilizing effective communication techniques to foster loyalty and build lasting relationships. I am committed to delivering exceptional service while collaborating with team members to achieve organizational goals.

Throughout my career, I have excelled in fast-paced retail environments, where I have successfully implemented promotional strategies and contributed ideas for marketing campaigns. My roles at Levi Strauss, Ally's Designs, and Truworths Ltd have equipped me with the skills to handle customer inquiries, complaints, and returns with professionalism and courtesy. I am passionate about creating positive customer experiences and contributing to a thriving retail environment.