Open to opportunities

Simge Dolapcı

@simgedolapc

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Detail-oriented order tracking and customer relations specialist.

Turkey

Message

What I'm looking for

I seek a dynamic role that fosters growth and collaboration, where I can leverage my skills in order management and customer relations.

As a dedicated professional with a strong background in order tracking and customer relations, I have honed my skills through diverse experiences in various roles. My journey began at Can Petrol A.Ş, where I managed pre-accounting tasks, ensuring accurate tracking of invoices and financial records. This foundational experience paved the way for my role as a Sales Representative at Workland Smart Office Solutions, where I excelled in prospecting and maintaining customer relationships, consistently meeting sales quotas.

Most recently, I have been working at Advantech Turkey Technology A.Ş, where I have taken on responsibilities that include managing customer accounts and ensuring timely shipments. My role requires meticulous attention to detail and effective communication with various departments to ensure a seamless order management process. I am currently expanding my expertise at Tecnicas Reunidas A.Ş as an Internal Order Tracking and Invoicing Specialist, where I collaborate closely with finance and operations teams to maintain accuracy throughout the order lifecycle.

Experience

Work history, roles, and key accomplishments

Current

Volleyball Referee

Current

Volleyball Referee

Nov 2020 - Present (4 years 7 months)

Officiated volleyball matches, ensuring adherence to rules and fair play. Managed game flow and resolved disputes on the court.

Officiating Conflict Resolution Sports Management Communication

Current

Internal Order Tracking, Invoicing Specialist, Planning Specialist

Current

Tecnicas Reunidas A.Ş

Jun 2023 - Present (2 years)

Managed internal orders, control logs, and follow-ups, including overall IO log preparation and invoicing on SAP and Sovos. Collaborated with Operations, Engineering, and Finance departments to ensure accurate order registration and consistency throughout the order lifecycle.

Internal Order Tracking Invoicing SAP SOVOS Planning Data Entry

Order Tracking and Customer Relations

Advantech Turkey Technology A.Ş

Jul 2021 - Jun 2023 (1 year 11 months)

Informed sales teams about shipment dates and product issues, maintaining daily shipment reports to manage stock levels and process orders. Ensured daily shipments by issuing invoices and creating waybills, while also following customer accounts and checking payment terms.

Inventory Management Invoicing Waybills Payment Processing SAP

Sales Representative

Workland Smart Office Solutions

Dec 2020 - Jul 2021 (7 months)

Prospected and qualified new sales leads, scheduling meetings and presentations with potential clients. Maintained a robust sales pipeline and consistently exceeded quotas.

Sales Lead Generation CRM Customer Relationship Management Sales Presentations Negotiation

Pre Accounting Personnel

Can Petrol A.Ş

Jan 2020 - Feb 2020 (1 month)

Managed offer, order, and sales tracking, including invoice and current account monitoring. Prepared general ledger and financial advisor files, ensuring accurate financial records.

Account Reconciliation Financial Reporting General Ledger Microsoft Excel

Education

Degrees, certifications, and relevant coursework

Istanbul University

Bachelor of Economics, Economics

Grade: 3.48/4

Activities and societies: University Volleyball Team Member, Different Futures Summit Participant, Economy Summit Participant, Istanbul University Faculty of Economics Athletic Club Founder Member / Vice President of Organization Department

Studied economics at Istanbul University, focusing on core economic principles and theories. Achieved a strong academic record with a GPA of 3.48 out of 4.