Open to opportunities

Jeni Asik

@jeniasik

Message

Customer representative with strong finance and analytical skills.

Turkey

Message

What I'm looking for

I am looking for a role that allows me to utilize my analytical skills and contribute to a dynamic team, with opportunities for growth and development.

I am a dedicated customer representative with extensive experience in finance and customer service. Currently, I work at Taral Dış Tic. in Istanbul, where I maintain a positive and professional attitude while managing customer inquiries and ensuring satisfaction. My role involves leading a team of junior representatives and providing valuable feedback to enhance our customer service processes.

Previously, I served as a Credit Risk Analyst and Reporting Specialist at MultinetUP, where I conducted risk analyses and prepared financial reports that informed management decisions. My background also includes experience in sales planning and auditing, where I developed strong analytical skills and a keen eye for detail. I am passionate about leveraging my skills to support organizations in achieving their goals.

Experience

Work history, roles, and key accomplishments

Current

Customer Representative (England)

Current

Taral Dış Tic.

Dec 2019 - Present (5 years 7 months)

Maintained a positive, empathetic, and professional attitude toward customers while responding promptly to inquiries through various channels. Managed a team of junior customer service representatives, ensuring customer satisfaction and providing professional support.

Customer Service Customer Relationship Management Team Leadership Order Processing Customer Support

Finance and Treasury, Credit Risk Analyst and Reporting Specialist

MultinetUP

Feb 2017 - Present (8 years 5 months)

Conducted risk analysis on product and sales regions, sharing insights with management and the treasury department. Prepared weekly, monthly, and annual financial reports, including risk calculation models integrated into SAP.

Risk Analysis Financial Reporting SAP Cash Flow Analysis Credit Risk Data Integration

Sales Planning and Reporting Assistant Specialist

MultinetUP

May 2016 - Present (9 years 2 months)

Supported the sales budget process, periodically reporting and updating it, and calculated sales bonuses. Designed and updated customer collection and visit reports on Qlikview BI tool, providing training to the sales team.

Sales Planning Reporting Qlikview BI Tools Data Management

Audit Associate I

PwC

Apr 2015 - Present (10 years 3 months)

Reviewed company accounts to ensure the validity and legality of financial records, examining money flow and ensuring correct processing. Prepared reports, commentaries, and financial statements, liaising with managerial staff to present findings and recommendations.

Financial Reporting Data Analysis Compliance Financial Statements Risk Assessment

Accounting – Intern

Ferrero Chocolate

Mar 2015 - Present (10 years 4 months)

Supported the finance department with accounting tasks and processes. Gained practical experience in financial operations within a corporate environment.

Accounting Financial Operations Data Entry Financial Analysis Microsoft Excel

Sales and Financial Control Assistant – Intern

Hôtel Lumen Paris Louvre

Sep 2014 - Present (10 years 10 months)

Assisted the finance department with sales and financial control activities. Contributed to the monitoring and analysis of financial data.

Financial Control Sales Analysis Data Management Reporting Financial administration

Budget Control Management – Intern

Avea

Jun 2014 - Present (11 years 1 month)

Supported the budget control management team within the finance department. Assisted with various tasks related to financial planning and expenditure tracking.

Budget Management Financial Planning Data Analysis Reporting Microsoft Excel

Education

Degrees, certifications, and relevant coursework

Istanbul University

Bachelor of Arts, Economics

Grade: Scholarship

Activities and societies: Erasmus – Sorbonne University Paris 1 (2012-2013)

Studied Economics in English, gaining a comprehensive understanding of economic principles and theories. Participated in the Erasmus program, studying at Sorbonne University Paris 1 for a year.

Getronagan High School

High School Diploma, General Studies

Completed secondary education, focusing on a broad curriculum to prepare for university studies. Developed foundational academic skills and knowledge.