BELMA TEMİZER
@belmatemzer
Experienced procurement specialist with strong customer service skills.
TurkeyWhat I'm looking for
With over 2 years of experience as a procurement specialist and more than 3 years in customer service, I excel in fast-paced environments. My background includes effective documentation, archiving, and problem-solving skills, ensuring smooth operations in every role I undertake.
I am dedicated to continuous self-improvement and staying updated with new technologies. My ability to make quick and effective decisions allows me to take responsibility in challenging situations. I strive to align my professional identity with the company's values and goals.
Experience
Work history, roles, and key accomplishments
Müşteri Temsilcisi
Sahibinden.com
Oct 2022 - Jan 2024 (1 year 3 months)
Bireysel ve kurumsal hesap sahiplerine çözüm odaklı destek sağladım. İlan sayfa düzenlemeleri ve iş akışı yönetimi gibi görevlerde bulundum.
Müşteri Temsilcisi
Casper
Apr 2024 - Sep 2024 (5 months)
Satış sonrası teknik destek sağladım. Müşteri taleplerini yöneterek arıza nedenlerini belirleyip, servis yönlendirmeleri yaptım.
Müşteri Temsilcisi
Tekno x (Vodafone)
Sep 2022 - Oct 2022 (1 month)
Vodafone tarife bilgilendirmesi, cihaz ve aksesuar satışı gibi görevlerde bulundum. Müşteri taleplerini yönetmek için çeşitli yazılımlar kullandım.
PTT Görevlisi
Nefes İletişim
Mar 2021 - Mar 2022 (1 year)
Banka işlemleri ve kargo işlemleri alanında çalıştım. Para transferleri, hesap işlemleri, fatura tahsilatı ve kargo kabul işlemleri gibi görevleri yerine getirdim.
Satın Alma Görevlisi
Enefcon Mekanik Sistemler
Apr 2017 - Mar 2019 (1 year 11 months)
2+ yıl deneyime sahip satın alma görevlisi olarak dokümantasyon, arşivleme, irsaliye düzenleme ve CRM sistemlerinde fatura kontrolü gibi görevler üstlendim. Fiyat ve stok bilgisi alma süreçlerinde aktif rol aldım.
Education
Degrees, certifications, and relevant coursework
Reiki System of Natural Healing
Certification, Natural Healing
2019 - 2019
Completed the first and second levels of Reiki training, focusing on natural healing techniques.
Enefcon Mekanik
Certification, Environmental Management
2019 - 2019
Completed training on ISO 14001:2015 Environmental Management System requirements.
Enefcon Mekanik
Certification, Occupational Health and Safety
2018 - 2019
Completed training on ISO 45001:2018 Occupational Health and Safety Management System requirements.
Enefcon Mekanik
Certification, Quality Management
2018 - 2018
Completed training on ISO 9001:2015 Quality Management System requirements.
Enefcon Mekanik
Certification, Quality Management
2017 - 2017
Completed training on TS EN 9001:2015 Quality Management Systems requirements.
GUGazi University
Bachelor of Arts, Art History
2012 - 2016
Activities and societies: Participated in awareness conferences and leadership seminars.
Studied Art History, focusing on various periods and styles of art, their cultural significance, and historical context.
Gazi Kız Yurdu
Course Completion Certificate, Ottoman Turkish
2014 - 2015
Completed a course on Easy Texts in Ottoman Turkish, enhancing language skills.
GUGazi University
Certificate of Participation, Leadership
2014 - 2015
Participated in leadership seminars to enhance leadership skills and professional development.
Erenköy Girls High School
High School Diploma
2008 - 2011
Completed high school education with a focus on general studies and preparation for higher education.
Availability
Location
TurkeyAuthorized to work in
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