Open to opportunities

Kaan ergül

@kaanergl

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Detail-oriented professional with expertise in logistics and customer service.

Turkey

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What I'm looking for

I am looking for a role that values adaptability and offers opportunities for growth in a dynamic environment.

I am a detail-oriented and adaptable professional with experience in logistics, customer service, data entry, and content creation across international settings. My background includes working with global companies like FedEx Express, REEF Technology, and Genius Sports, where I developed strong skills in communication, time management, and problem-solving.

My journey has also taken me through Erasmus+ and social responsibility projects in Europe, showcasing my ability to thrive in multicultural environments. Passionate about sports, technology, and data, I bring a proactive attitude and a commitment to delivering quality results in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Revenue Data Entry Associate

REEF Technology

Jan 2023 - Dec 2024 (1 year 11 months)

Processed daily revenue reports, bills, and shift reports. Performed necessary calculations and accurately entered data into the system on a daily basis.

Data Entry Financial Reporting Data Processing

Data Entry ~ Image Labeling

Pensa Systems

Jan 2022 - Dec 2023 (1 year 11 months)

Analyzed and accurately labeled various products. Ensured data quality and consistency through meticulous image labeling processes.

Data Entry Image Labeling Data Analysis Quality Assurance

Sports Statistician

Genius Sports

Jan 2022 - Dec 2023 (1 year 11 months)

Attended football competitions in Division 1 and 2 to collect live data from matches. Uploaded collected data into the system, ensuring real-time accuracy.

Data Collection Live Data Entry

Content Associate

Zomato Turkey

Jan 2019 - Dec 2021 (2 years 11 months)

Collected data and information from restaurants and cafes in Istanbul, then uploaded it to the interface. Visited customers in the portfolio to provide updates on new company campaigns and service offerings.

Content Creation Data Collection Customer Service Market Research Communication Data Management

Customer Care Representative

FedEx Express

Jan 2024 - Present (1 year 5 months)

Answered customer inquiries via phone, email, or chat, ensuring high satisfaction. Resolved complaints, processed returns, and maintained accurate customer records by updating information.

Customer Service Communication Problem Solving Data Entry Customer Satisfaction