Kaan ergül
@kaanergl
Detail-oriented professional with expertise in logistics and customer service.
What I'm looking for
I am a detail-oriented and adaptable professional with experience in logistics, customer service, data entry, and content creation across international settings. My background includes working with global companies like FedEx Express, REEF Technology, and Genius Sports, where I developed strong skills in communication, time management, and problem-solving.
My journey has also taken me through Erasmus+ and social responsibility projects in Europe, showcasing my ability to thrive in multicultural environments. Passionate about sports, technology, and data, I bring a proactive attitude and a commitment to delivering quality results in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Revenue Data Entry Associate
REEF Technology
Jan 2023 - Dec 2024 (1 year 11 months)
Processed daily revenue reports, bills, and shift reports. Performed necessary calculations and accurately entered data into the system on a daily basis.
Data Entry ~ Image Labeling
Pensa Systems
Jan 2022 - Dec 2023 (1 year 11 months)
Analyzed and accurately labeled various products. Ensured data quality and consistency through meticulous image labeling processes.
Sports Statistician
Genius Sports
Jan 2022 - Dec 2023 (1 year 11 months)
Attended football competitions in Division 1 and 2 to collect live data from matches. Uploaded collected data into the system, ensuring real-time accuracy.
Content Associate
Zomato Turkey
Jan 2019 - Dec 2021 (2 years 11 months)
Collected data and information from restaurants and cafes in Istanbul, then uploaded it to the interface. Visited customers in the portfolio to provide updates on new company campaigns and service offerings.
Customer Care Representative
FedEx Express
Jan 2024 - Present (1 year 5 months)
Answered customer inquiries via phone, email, or chat, ensuring high satisfaction. Resolved complaints, processed returns, and maintained accurate customer records by updating information.
Education
Degrees, certifications, and relevant coursework
Istanbul Gelisim University
Bachelor of Science, Civil Aviation Management and Transportation
Studied Civil Aviation Management and Transportation.
Tischner European University
Erasmus+ Program, Business Management
Participated in the Erasmus+ program, focusing on Business Management.
Anadolu University
Associate's Degree, Logistics
Completed studies in Logistics.
Availability
Location
Authorized to work in
Job categories
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