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Sikander Chadha

@sikanderchadha

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Dynamic IT executive with 24+ years of global program management experience.

Canada

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am a dynamic and results-driven IT executive with over 24 years of global experience leading complex, large-scale technology programs across various sectors, including telecom, financial services, energy, and public sector domains. My expertise lies in delivering digital transformation strategies, modernizing enterprise architecture, and enabling scalable SaaS and cloud-based ecosystems. I have a proven track record of building and leading high-performing global delivery teams, driving innovation in B2B/B2C platforms, and implementing API-led integration and DevSecOps automation.

Throughout my career, I have successfully aligned technology with business goals, accelerating time-to-value and enhancing client satisfaction through strategic consulting and operational excellence. Notable achievements include leading omnichannel and Conversational AI initiatives that drove significant revenue growth for major clients, as well as delivering substantial OPEX savings through strategic cloud migrations. I am passionate about driving growth and transformation through enterprise innovation, capability building, and stakeholder collaboration.

Experience

Work history, roles, and key accomplishments

Current

Director, Program Management

Current

GWG (Great West Graphics)

Oct 2023 - Present (1 year 8 months)

Leading enterprise-wide digital transformation initiatives, integrating eCommerce, API, and CRM systems to enhance operational efficiency and order fulfillment. Focused on building high-performing teams and driving innovation.

Digital Transformation API Management CRM Systems Team Leadership Data Analytics Change Management Stakeholder Engagement Continuous Improvement

Program Director

CGI

Oct 2021 - Oct 2023 (2 years)

Oversaw large-scale platform transformations across various sectors, integrating multiple technologies to drive revenue growth and enhance service delivery. Championed DevSecOps and Agile methodologies.

Revenue DevSecOps Agile Methodologies AWS Cloud Team Management Vendor Management Strategic Sourcing

Technology Portfolio Manager

Moneris

Jun 2021 - Oct 2021 (4 months)

Led digital transformation initiatives focusing on POS system modernization and API management, enhancing transaction processing speed and cybersecurity posture.

Digital Transformation API Management Cybersecurity Project Management Compliance Data Analytics Customer Insights

Technology Delivery Lead

Accenture

Apr 2019 - May 2020 (1 year 1 month)

Managed cloud and Salesforce CRM initiatives for clients in the oil and gas sector, achieving significant operational cost reductions and improved system scalability.

Salesforce CRM Team Management Customer Relationship Management Data Driven Decision Making Automation

Product & Technology Delivery Lead

Accenture

May 2013 - Mar 2019 (5 years 10 months)

Led Guidewire implementations and telecom delivery projects, enhancing system reliability and customer satisfaction through digital transformation.

Reliability Customer Satisfaction Digital Transformation Team Leadership Agile Methodologies DevOps Project Management

Technology Delivery Lead

Accenture

May 2011 - May 2013 (2 years)

Managed system integration projects for telecom clients, implementing Oracle and Siebel CRM solutions to enhance operational efficiency and scalability.

System Integration CRM Team Management DevOps Customer Satisfaction Performance Metrics