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@robertjussup
Prosci-certified transformation leader driving enterprise modernization and commercial growth.
I am a commercial transformation and change executive with 14 years of experience leading enterprise modernization, cross-functional alignment, and business growth across supply chain, finance, mining, manufacturing and regulated environments. I build and scale business units, design governance frameworks, and translate strategic intent into operational success using disciplined leadership, storytelling, and data-driven decision-making.
I have led ERP, CRM and digital modernization programs, launched multi-million-dollar divisions across North America, and established OCM functions that generate measurable revenue and adoption. I partner with executives and boards to deliver transformation roadmaps, embed governance and change practices, and drive sustained performance and measurable ROI.
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Work history, roles, and key accomplishments
Leads enterprise transformation strategies across finance, operations, and digital modernization; built a national OCM business unit generating C$650k in 2025 with a C$2M+ pipeline and directed ERP/CRM/HCM integrations to improve adoption and executive alignment.
Delivered enterprise change programs across financial services, industrial, and regulated sectors; generated over $2M in account development and built internal change training to improve delivery and governance.
Durandal Consulting
Jun 2019 - Mar 2022 (2 years 9 months)
Founded a consulting practice delivering transformation roadmaps and digital enablement for SaaS, logistics, and manufacturing clients, building scalable frameworks to support growth and operational efficiency.
Agility PR Solutions
Feb 2020 - Aug 2021 (1 year 6 months)
Led North American expansion of a media analytics SaaS platform, managing enablement and client success programs to drive retention and revenue growth.
IMI Material Handling Inc.
Apr 2015 - Oct 2019 (4 years 6 months)
Built and managed multi-million-dollar business units across North America, scaling a 15+ member sales and operations team and generating over $7M in first-year revenue through new service-line launches.
SolarWinds
Dec 2013 - Apr 2015 (1 year 4 months)
Managed 80+ managed service provider accounts across North America, driving recurring revenue growth via channel enablement and relationship management.
Boys and Girls Club of Ottawa
Apr 2010 - Dec 2013 (3 years 8 months)
Developed revenue-generating programs including a for-profit Aquatics Division to fund youth initiatives and implemented fundraising strategies to support community programs.
Degrees, certifications, and relevant coursework
Executive MBA, Business Administration
Executive MBA from the Telfer School of Management, focusing on executive leadership and strategic management.
Bachelor of Arts (Hons), Arts
Bachelor of Arts (Honours) degree completed with a focus relevant to early career development.
Prosci Certification (Level II), Change Management
Prosci Certified Change Management Practitioner (Level II) credential in change management methodology and practices.
Software and tools used professionally
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