Sierra Wynn
@sierrawynn
Patient-focused service professional supporting digital patient engagement.
United StatesWhat I'm looking for
I am a patient-focused service professional with over four years of experience delivering client engagement, operations coordination, and confidentiality management in regulated environments.
I have a strong track record in documentation accuracy, intake processes, scheduling, and virtual platform facilitation, having supported high-volume audiences and virtual learners using Zoom and web-based systems.
In my roles I have supervised workflows, managed sensitive personnel and student records, coordinated compliance tasks, and resolved conflicts with customer-centered communication and de-escalation strategies.
I am pursuing a Master of Education in Educational Leadership and am seeking to contribute to a digital medicine or patient engagement team by supporting intake, concierge services, and operations while maintaining strict confidentiality and service quality.
Experience
Work history, roles, and key accomplishments
English Language Arts Teacher
St. Charles Parish Public Schools
Jan 2021 - Present (5 years)
Delivered high-volume student and family support, coordinated enrollment and intake processes, and maintained strict confidentiality of student records while supervising classroom operations and improving virtual engagement.
Paraeducator
St. Charles Parish Public Schools
Provided one-on-one and small-group instructional support, facilitated an e-learning advisory group to boost engagement and retention, and assisted with intake documentation and progress tracking.
Administrative Assistant
St. Charles Parish Public Schools
Provided front-line customer service, scheduled appointments, prepared correspondence and reports, and supported leadership with administrative coordination to improve workflow efficiency.
HR Receptionist
St. Charles Parish Public Schools
Managed confidential personnel records, coordinated background checks and compliance processes, and served as frontline contact delivering high-quality customer service and accurate filing systems.
Education
Degrees, certifications, and relevant coursework
NLNorthwestern State University of Louisiana
Master of Education, Educational Leadership
Pursuing a Master of Education in Educational Leadership with expected completion in Summer 2027; coursework focused on leadership and school administration.
SUSoutheastern Louisiana University
Bachelor of Arts, English
Grade: 3.9 GPA
Completed a Bachelor of Arts in English with a concentration in Creative Writing and a minor in Marketing, graduating with a 3.9 GPA.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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