Siddharth User
@siddharthuser5
Detail-oriented operations professional skilled in data, customer support, and financial ops.
What I'm looking for
I am a proactive operations and customer-service professional with hands-on experience in data processing, financial operations, and client-facing support roles. I combine strong analytical skills with clear communication to resolve issues and streamline processes.
My practical experience includes customer support for HP printer products, a data science internship where I learned Python, Pandas, NumPy, Matplotlib, Seaborn and PySpark, and freelance UI/UX design work creating a social media application prototype.
I am proficient with Microsoft Word, Excel and PowerPoint and experienced in transaction management, risk management and operational compliance. I emphasize accuracy, attention to detail and a willingness to learn new tools and methods.
I work well in teams, collaborate across functions to improve processes, and seek roles where I can contribute to operational efficiency while continuing to develop technical and analytical capabilities.
Experience
Work history, roles, and key accomplishments
Senior Customer Service Associate
Teleperformance
Mar 2025 - Jun 2025 (3 months)
Resolved customer issues for HP printers via voice support, improving first-call resolution and maintaining service quality across the process.
UI/UX Designer
Freelance
May 2024 - Jun 2024 (1 month)
Designed a social media app enabling posting, video consumption, news reading and messaging via unique IDs, focusing on user flows and interface layouts.
Data Science Intern
Gonagoor Technologies
Nov 2023 - Dec 2023 (1 month)
Worked with Python data libraries and PySpark to perform exploratory analysis and visualization using Pandas, NumPy, Matplotlib and Seaborn.
Education
Degrees, certifications, and relevant coursework
Questech
Certificate, Software Testing
2025 - 2025
Undertook a Software Testing course covering testing methodologies and tools.
Dayananda Sagar College of Engineering
Master of Computer Application, Computer Application
2023 - 2024
Grade: 7.9/10
Completed Master of Computer Application with a 7.9/10 CGPA, focusing on advanced computing and applied software development.
KLE RLS BCA College
Bachelor of Computer Application, Computer Application
2019 - 2022
Grade: 63%
Completed Bachelor of Computer Application with a 63% aggregate, covering foundational computing and application development topics.
Availability
Location
Authorized to work in
Job categories
Skills
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