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Siddharth UserSU
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Siddharth User

@siddharthuser5

Detail-oriented operations professional skilled in data, customer support, and financial ops.

India
Message

What I'm looking for

I seek a collaborative role in operations, customer support, or data where I can apply analytical skills, improve processes, and grow technically.

I am a proactive operations and customer-service professional with hands-on experience in data processing, financial operations, and client-facing support roles. I combine strong analytical skills with clear communication to resolve issues and streamline processes.

My practical experience includes customer support for HP printer products, a data science internship where I learned Python, Pandas, NumPy, Matplotlib, Seaborn and PySpark, and freelance UI/UX design work creating a social media application prototype.

I am proficient with Microsoft Word, Excel and PowerPoint and experienced in transaction management, risk management and operational compliance. I emphasize accuracy, attention to detail and a willingness to learn new tools and methods.

I work well in teams, collaborate across functions to improve processes, and seek roles where I can contribute to operational efficiency while continuing to develop technical and analytical capabilities.

Experience

Work history, roles, and key accomplishments

TE

Senior Customer Service Associate

Teleperformance

Mar 2025 - Jun 2025 (3 months)

Resolved customer issues for HP printers via voice support, improving first-call resolution and maintaining service quality across the process.

Education

Degrees, certifications, and relevant coursework

QU

Questech

Certificate, Software Testing

2025 - 2025

Undertook a Software Testing course covering testing methodologies and tools.

Dayananda Sagar College of Engineering logoDE

Dayananda Sagar College of Engineering

Master of Computer Application, Computer Application

2023 - 2024

Grade: 7.9/10

Completed Master of Computer Application with a 7.9/10 CGPA, focusing on advanced computing and applied software development.

KC

KLE RLS BCA College

Bachelor of Computer Application, Computer Application

2019 - 2022

Grade: 63%

Completed Bachelor of Computer Application with a 63% aggregate, covering foundational computing and application development topics.

Tech stack

Software and tools used professionally

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Siddharth User - Senior Customer Service Associate - Teleperformance | Himalayas