SIDDHARTH JADHAV

I am an ATM monitoring professional with experience in ATM operations, customer servicing, and incident management across OKI India Pvt Ltd, NCR, and Electronic Payment & Services (P) Ltd. I focus on delivering timely resolutions and maintaining strong bank relationships.

I handle outbound calls, data entry, mail responses, call dispatching, and escalation management, and I follow up with vendors and engineers until incidents are closed. My work emphasizes consistent service experience and benchmark-driven performance.

I coordinate closely with banks, CRA teams, and custodians to ensure service level compliance and clear communication. I proactively monitor incidents and manage follow-ups for SLM issues and pending reports.

I am multilingual (Marathi, Hindi, English) and bring critical thinking, adaptability, negotiation skills, and the ability to work under pressure to roles focused on ATM operations and customer support.