Vikas G
@vikasg
Experienced banking and operations professional with 8+ years of expertise.
What I'm looking for
I am an experienced banking and operations professional with over 8 years of expertise in payment processing, reconciliation, and financial dispute resolution. My career has been dedicated to managing large-scale banking operations while ensuring compliance with regulatory standards. I excel in leveraging advanced analytical skills and MIS reporting to drive operational excellence.
In my current role as a Senior Executive at Axis Bank, I have successfully managed the reconciliation of debit card transactions, spearheaded chargeback processes, and directed payment systems for smart city transit projects. My efforts have led to significant improvements in efficiency and customer satisfaction. I am passionate about implementing process improvements and have a proven track record of reducing errors and enhancing operational performance.
Experience
Work history, roles, and key accomplishments
Senior Executive - Operations
Axis Bank
May 2021 - Present (4 years 1 month)
Managed reconciliation of debit card transactions across multiple channels, ensuring accuracy and regulatory compliance. Collaborated with IT teams to automate processes, reducing manual errors and improving efficiency by 30%, and produced regular MIS reports for strategic decision-making.
Team Member
FIS India Pvt. Ltd.
Jun 2019 - May 2021 (1 year 11 months)
Conducted ATM reconciliation for leading banks and MSPs, efficiently resolving discrepancies and preparing operational reports. Identified cash shortages and implemented recovery strategies, reducing discrepancies by 15%, while supervising EOD processes.
Reconciliation Executive
Logicash Solutions Pvt. Ltd.
Aug 2017 - Jan 2019 (1 year 5 months)
Managed reconciliation of over 20,000 cases monthly across a network of 14,500+ ATMs, ensuring compliance with RBI and NPCI standards. Led a team of 12 members, consistently delivering results under strict SLAs.
EMS Executive
Diebold Systems Pvt. Ltd.
Sep 2016 - Aug 2017 (11 months)
Forecasted and managed daily cash operations for banks, effectively minimizing discrepancies and errors. Generated cash flow analysis reports, optimizing cash utilization across banking channels.
ATM Coordinator
Sara Security and Facility Services
Aug 2014 - Mar 2016 (1 year 7 months)
Oversaw ATM cash replenishment and reconciliation processes, ensuring compliance with operational guidelines. Reported transaction errors and actively minimized customer complaints, enhancing service quality.
Education
Degrees, certifications, and relevant coursework
Academy Europe
Master of Business Administration, Business Administration
Pursued advanced studies in business administration, focusing on strategic management, finance, and marketing. Developed comprehensive skills in leadership, strategic planning, and operational excellence.
Mumbai University
Bachelor of Commerce, Commerce
Completed coursework in key areas such as Accounting, Business Law, Financial Management, Banking, and Taxation. Gained a strong foundation in commercial principles and financial operations.
Availability
Location
Authorized to work in
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