Kavyashree KavyaKK
Open to opportunities

Kavyashree Kavya

@kavyashreekavya

Service desk engineer passionate about problem-solving and teamwork.

India

What I'm looking for

I am looking for opportunities that challenge me and allow me to grow professionally.

I am a dedicated service desk engineer with a strong commitment to ensuring the smooth operation of banking services across India. My role involves monitoring ATMs and addressing any issues that arise, ensuring that customers receive timely support and that problems are resolved efficiently. I thrive in challenging environments where I can utilize my skills to contribute to the success of the organization.

With a background in commerce and a passion for technology, I have developed strong problem-solving abilities and decision-making skills. I believe in the importance of teamwork and collaboration, which I practice daily while working with my colleagues to address various challenges. My goal is to continue growing in my career and to take on new challenges that allow me to leverage my skills and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

AI
Current

Service Desk Engineer

Apar Innosys

Dec 2023 - Present (1 year 6 months)

Monitored ATMs across India as part of a backend team, ensuring their operational status. Managed and resolved tickets related to ATM issues, including theft and machine damage, by coordinating with bank personnel.

Education

Degrees, certifications, and relevant coursework

SC

Shiridi Sai degree college

Bachelor of Commerce, Commerce

Grade: 60

Completed a Bachelor of Commerce degree, focusing on core business principles and practices. Achieved a 60% grade.

SC

Sanchiyahonamma girls PU college

PUC, General Studies

Grade: 55

Completed PUC (Pre-University Course) with a focus on general studies. Achieved a 55% grade.

SS

Sri kanaka Vidya samasthe

SSLC, General Studies

Grade: 77

Completed SSLC (Secondary School Leaving Certificate) with a strong academic performance. Achieved a 77% grade.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

India

Authorized to work in

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Kavyashree Kavya - Service Desk Engineer - Apar Innosys | Himalayas