Sibangi User

SU

Looking for a job

Sibangi User

@sibangiuser

Business development professional driving revenue and customer success.

What I'm looking for

I seek a sales or business-development role where I can drive revenue, improve conversion rates, and grow within a collaborative, performance-driven team.

I am a results-driven business development and customer service professional with over one year of hands-on experience in inside sales, lead generation, CRM pipeline management, and client engagement.

I have a track record of improving conversion rates—improving lead-to-conversion by 30% at Betterhalf and increasing demo-to-conversion by 18% at Ufabre—while consistently meeting or exceeding revenue targets.

My experience spans outbound and inbound sales, product demonstrations, objection handling, and international client engagement, and I regularly generated 150+ warm leads per month as a consultant.

I hold an MBA in HR & Marketing and certifications in Affiliate Marketing, SEM, CRM, Marketing Analytics, and Intermediate MS Excel, and I bring a structured, metrics-oriented approach to sales and customer success.

Experience

Work history, roles, and key accomplishments

BL

Business Development Executive

Betterhalf Pvt. Ltd.

Nov 2024 - Jan 2025 (2 months)

Generated qualified leads via outbound calling and CRM, conducted product demos, and improved lead-to-conversion rate by 30% through structured follow-ups.

Lead Generation CRM Outbound Calling Product Demos Pipeline Management Lead Follow Up MS Excel

FR

Sales & Marketing Consultant

Freelancer

Jul 2023 - Mar 2024 (8 months)

Managed social media and tele-calling lead generation, handled inbound/outbound customer communication, and generated 150+ warm leads per month.

Lead Generation Social Media Marketing Customer Communications CRM Sales Reporting MS Excel

UL

Business Development Executive

Ufabre Education Ed-Tech Ltd.

Nov 2022 - Jul 2023 (8 months)

Performed cold calling and lead nurturing via CRM, achieved consistent monthly revenue targets, and improved demo-to-conversion ratio by 18%.

Cold Calling CRM Lead Nurturing Sales Targets Product Demos Pipeline Management MS Excel

PF

Business Development Associate

Pocket FM

Oct 2021 - Apr 2022 (6 months)

Conducted inside sales and international customer engagement, closed sales with global clients, and achieved 120% of monthly revenue targets.

Inside Sales International Sales Client Engagement Sales Closing CRM MS Excel

Education

Degrees, certifications, and relevant coursework

AU

ASBM University

Master of Business Administration, Human Resources & Marketing

Grade: 7.04 CGPA

Completed an MBA with concentrations in Human Resources and Marketing, graduating with a CGPA of 7.04.

IC

Imperial College

Bachelor of Business Administration, Business Administration

Grade: 65%

Completed a Bachelor of Business Administration with an overall grade of 65%.

Tech stack

Software and tools used professionally

Gmail

Jan

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